Suggestions

5/15/2014

We value our customers' opinion. Please leave any suggestions for us below. We will address them here or implement them.

Recently Melissa, a customer of ours, made a suggestion on how to improve our service. Sakura implemented one of Melissa's suggestions within 5 hours of her making the suggestion. While we can't always promise to implement all suggestions, we promise to consider all of them.

8 Comments

melissa

7/26/2014 03:55:22 am

This is Melissa. Thank you! I came in shortly afterwards and saw you did what I suggested. Now I have no problem finding which sushi is cooked and not cooked. Thank you so much!!

Pixie

8/1/2014 12:55:05 am

Was wondering if you have any specials for birthdays and if there are any new coupons for aug.

Sakura

8/2/2014 01:02:56 am

We have our own Sakura Birthday Celebration and can tailor the music to your specifications. Call or stop by for more information.

We are continuing the coupons and will consider some new ones.

Thanks.

Robert

12/4/2014 04:03:18 am

I had two lunch cards one with 8 and one with one. I could not believe the manager on duty would not take both cards and honor the free lunch offer. This is no way to treat a good customer. It is just common sense

Sakura

12/8/2014 11:45:02 am

We are sorry you had this experience. Please accept our most sincere apology.

We would like to make it up to you. We sent an email to you with our offer. Please check your email.

We will work harder to prevent incidents like this from happening again.

Disappointed

5/12/2019 01:31:57 pm

I was very disappointed that I came in for lunch under the impression that I would be charged the lunch rate to find out when i got the bill that I was charged a mother's day rate. Nothing changes on their menu that they charge more on Mothers day. I asked if they charged more for Martin Luthern king and fathers day the waiter told me, "no only on Mother's Day"!!!
Over all the food and service was great I just wasn't expecting to pay $68 for 2 adults and 3 children.

Anthony

1/26/2022 11:38:29 am

It seems to me that you got away with a great deal to pay under $70 to take 5 people out to lunch, on what is typically a very busy restaurant holiday. (Mother's Day)
You would pay $40+ just to take 5 people to McDonalds.

Ron Pandolfi link

5/28/2021 10:49:43 am

Unfortunately we have witnessed a steady decline in customer service. Sakura, understandably, is a buffet
Restaurant. However, the extreme poor customer service to us has been too obvious and undeserved.
Nasty welcome and deliberate hostile behavior by
JENNNIE has altered our appeal to eating there.
I highly recommend Owners realize the deliberate, nasty negative behavior and establish a reprimand
To stop Jennie's poor attitude. Our patronage is over

Unless the owner replies

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